Returns & Exchanges
We want you to be completely satisfied with your Marathon timepiece, which is why we offer a 30-day return window for all items in their original, unworn condition. Please ensure all original packaging, manuals, and protective films are intact to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
- 2.Prepare the Package
Carefully pack your watch in its original presentation box and place it inside a secure shipping carton with the provided return form.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of the tracking number.
- 4.Quality Inspection & Refund
Once our technicians verify the watch's condition, we will process your refund to the original payment method within 5-7 business days.